Privacy Policy | Professional Massage Therapy

Privacy Policy for Be Well Feel Well Malta

Effective Date: 1st January 2016

At Be Well Feel Well Malta, we value your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Who We Are

Be Well Feel Well Malta
Owned and operated by: Chris Agius
Address: 7. Triq Felicia Abela, Zejtun MALTA
Contact: +356 77822894 / bewellfeelwellmalta@gmail.com
Role: Data Controller

2. Information We Collect

We collect and process the following types of personal data:

Personal Identification Data: Name/Surname, phone number, email address, City and Country.
Health Information: Medical history when relevant, current health status, and therapy session details.
Payment Information: Bank transfer details when applicable or payment receipts.
Website Data: Cookies, IP addresses, browsing activity (managed by WIX).

3. Purpose of Data Collection

We use your personal data to:

Provide manual/massage therapy services.
Schedule and manage appointments.
Maintain therapy records for professional and legal purposes.
Process payments and issue invoices.
Respond to inquiries or requests.
Comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Your consent (e.g., for collecting health information).
To fulfil our obligations (e.g., providing therapy services).
Compliance with legal requirements (e.g., record retention).

5. Data Storage and Security

We take appropriate measures to protect your data, including:

Using encrypted digital storage for client records.
Communicating digitally through WhatsApp whenever possible.
Limiting access to your data to authorized personnel only.
Storing paper records in secure, locked locations.
Regularly updating security protocols and monitoring for potential breaches.

6. Sharing Your Data

We do not sell or rent your data to third parties. We may share your data with:

Professional service providers (e.g., accountants) for legal or financial purposes.
Collaborators as listed in "Our Friends" section on this website - when required and with prior consent from you.
Authorities if required by law (e.g., court orders).

Any third-party service providers are required to comply with strict data protection standards.

7. Your Rights

Under GDPR, you have the following rights:

Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data (subject to legal requirements).
Restriction: Limit how we use your data.
Data Portability: Receive your data in a structured, machine-readable format.
Objection: Object to certain data uses (e.g., marketing).

To exercise these rights, contact us at bewellfeelwellmalta@gmail.com.

8. Data Retention

We retain your personal data for as long as necessary to:

Provide our services.
Comply with legal and regulatory requirements.
Resolve disputes or enforce agreements.

9. Cookies and Online Tracking

Our website uses cookies to enhance user experience. These cookies:

Track website usage for analytics.
Do not store personal data unless explicitly provided.

You can disable cookies through your browser settings.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and communicated to clients as necessary.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Chris Agius
Be Well Feel Well Malta
Email: bewellfeelwellmalta@gmail.com
Phone: +356 77822894

Thank you for trusting Be Well Feel Well Malta with your personal data.

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